dewadepo Privacy Policy

What Data We Collect on dewadepo

We collect different categories of data at different stages of your dewadepo account lifecycle. At registration, we ask for email, password, full name, date of birth, and phone number. For verification (required before first withdrawal), we collect a government ID (KTP or passport) and proof of address (utility bill, bank statement). We store these documents encrypted and delete them after a set retention period.

Payment data includes your DANA, e-wallet, mobile banking, or bank account details (account holder name, account number, bank code). We do not store card numbers or passwords—payment processors handle that. We record every deposit and withdrawal transaction, including amount, timestamp, and settlement status. This transaction history remains in your account permanently so you can audit your account activity.

Betting and Game History on dewadepo

We record every Liga 1 bet, Piala AFF wager, Champions League market entry, Dragon Tiger hand, Aviator session, and PUBG Mobile esports bet you place. This data includes bet type, stake amount, odds, settlement outcome, and timestamp. We use this history to calculate your account balance, detect problem gambling patterns, and investigate disputes. Your betting history is visible only to you and our compliance team.

We also collect device information: your IP address, browser type, operating system, and device ID. This helps us detect account takeovers and fraud. If you access dewadepo from Jakarta, Surabaya, Bandung, and Medan, we log your geographic patterns to flag unusual login attempts from new regions.

How We Use and Protect Your Data on dewadepo

Use of Your Information

We use your data primarily to operate your dewadepo account: process deposits and withdrawals, settle bets, send account notifications, and respond to support requests. We use verification data (ID and address) to comply with anti-money-laundering (AML) rules and know-your-customer (KYC) requirements. We use betting history to detect fraud, collusion, and account farming. We use device data to block unauthorized access and prevent account takeovers.

We do not use your data for marketing without your explicit consent. We do not sell your email to third parties or use your name in advertising. We may send transactional emails (deposit confirmation, withdrawal status, betting settlement) and security alerts (new login, password change) to keep your account safe.

Data Protection and Encryption

We encrypt sensitive data (passwords, ID documents, payment details) at rest and in transit. Our servers use 256-bit SSL encryption for all HTTPS connections. Access to your personal data is restricted to dewadepo employees with a legitimate business need (account support, compliance review, fraud investigation). We conduct regular security audits and penetration testing.

Our data centers may sit outside your jurisdiction—servers are geographically distributed across Southeast Asia and internationally for redundancy. This means your data crosses international borders. By creating a dewadepo account, you consent to this data transfer. We maintain the same security standards regardless of server location.

Sharing Your Data

We share your data only when necessary for service delivery or legal compliance. We share payment information with DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet to process your transactions. We share account data with our hosting provider and payment processors' compliance teams. We may disclose data to authorities (police, tax, anti-money-laundering agencies) if legally required by subpoena or court order.

We do not share your betting history or account balance with third parties. We do not sell your contact information to marketers or data brokers. If we are acquired or merged, your data transfers to the acquiring entity under the same privacy terms.

Retention period

We keep account data (email, name, transaction history) for the lifetime of your account plus 3 years after closure. Verification documents are deleted 1 year after collection.

Data access

You can request a copy of all personal data we hold about you by contacting support. We provide it within 10 business days.

Data correction

If your email or address is incorrect, you can update it in your account settings. Contact support if you cannot make the change yourself.

Account deletion

We retain transaction records for legal compliance even after account closure. Personal identifying data is anonymized or deleted within 90 days of your request.

Cookies and Tracking

We use cookies to maintain your session (login token), remember your preferences, and track site usage. Cookies are small text files stored on your device. You can disable cookies in your browser settings, but this may break dewadepo functionality (login, game loading). We do not use cookies for behavioral tracking or selling your activity to advertisers.

We use analytics software to measure site performance and user behavior (page views, button clicks, game category popularity). This data is anonymized and aggregated; we do not connect it to your name or account. Analytics help us improve dewadepo's design and catch technical issues.

Jurisdiction and Changes

Our services are available only where local law permits. Data privacy laws vary by jurisdiction. We comply with applicable regulations in supported regions. If Indonesian privacy laws (Law No. 27 of 2022 on Data Protection) apply to you, we follow its requirements for data minimization, user consent, and breach notification.

We may update this privacy policy to reflect new features, payment methods (like new e-wallet partnerships), or legal changes. We announce changes via email to your registered dewadepo address. Continued use after the update means you accept the new terms. Your latest protection level is always described on this page.